1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, property details, payment information (e.g., credit card details), and government-issued IDs (for tenant/landlord verification)
- Usage Data: IP address, browser type, device information, pages visited, and general interactions with our website (collected through server logs and basic analytics tools)
- User-Submitted Data: Lease applications, maintenance requests, property inquiries, and communications with our team
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Process payments, leases, and maintenance requests
- Communicate with you about maintenance requests, leasing, or other property management isssues
- Analyze website performance and user engagement
- Comply with legal obligations and resolve disputes
3. Sharing Your Information
We may share your information with:
- Service Providers: Third parties assisting with payment processing, maintenance, or IT services
- Property Owners/Landlords: To facilitate lease agreements or property management
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Data Security
We implement safeguards such as SSL encryption, access controls, and secure storage to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request data portability
- Withdraw consent (where applicable)
7. Third-Party Links
Our website may link to external sites. We are not responsible for their content or privacy practices.
8. Children's Privacy
Our Services are not directed to individuals under 13. We do not knowingly collect their information.
9. Changes to This Policy
We may update this policy periodically. The revised version will be posted on our website with an updated effective date.